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Processing Times Updates

 

PLEASE READ ALL INFORMATION FOR UPDATES REGARDING OUR CURRENT TIMELINE FOR ORDERS & OTHER IMPORTANT INFORMATION! 

PLEASE NOTE: EMAILS ARE ONLY ANSWERED MONDAY-FRIDAY 11AM-2PM.

Please allow a minimum of 24 - 48 hours for email responses.

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PROCESSING TIME UPDATE: Our current processing time *roughly* 5-10 business days (We are making efforts to reduce this processing time significantly in the near future!)

 

Please note: this is a rough estimate and at times this timeframe may be longer than estimated if we are waiting on one of your products. Our team is always working as fast as we can to get your package to you! 

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We are still experiencing a large demand for our freeze dried candy, but we have been growing our team members! Our warehouse and team are always evolving as we continue to grow to make The Frozen Jazzi's as innovative, unique, and efficient as possible. Please remember, we are a small business and that we are NOT a franchise and we are always doing our best for you. We are adapting to our growth relatively well with new staff members and changes in our warehouse. We are always beyond grateful for all of the love and patience we continue to receive!

CANCELATIONS are only accepted within 24 hours of purchase and even then are subject to and additional fees.  Cancelations are not guaranteed. Please review our cancellation policy in full by visiting our FAQ & Shop Policies below.

 

FAQ & SHOP POLICIES:

Please read our FAQ's if you have any further questions by clicking the link HERE

Thank you so much for understanding and for supporting our small business! We are extremely grateful and could never thank you enough for what you've done. 2024 is ramping up to be a CRAZY year for us full of a lot of new changes.  Fluff, and so much more! It's going to be a busy year!

 

Thank You The Frozen Jazzi's Teams!!

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